Refund policy

At nomalakies.com, we want every customer to have a smooth and satisfying shopping experience. If you are not completely satisfied with your purchase, our return and refund policy is designed to make the process simple and transparent.

Customers may request a return within 30 days of receiving their order. To be eligible for a return, items must be unused, unworn, and in their original packaging with all tags and accessories included. Products that show signs of use, damage, or alteration may not qualify for a refund.

To start a return, please contact our support team at johnghionis@gmail.com with your order number and a brief description of the issue. Once your request is approved, we will provide instructions on how to return the item.

After we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.

Please note that shipping costs are non-refundable, and customers may be responsible for return shipping fees unless the item was damaged or incorrect upon arrival.

At nomalakies.com, we are committed to fair policies, customer satisfaction, and providing a reliable online shopping experience.